1. Introduction
Aishan Technologies Pvt. Ltd. ("Aishan", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have over it.
This policy applies to information collected through our website at aishan.in, our business communications, and our services. It is aligned with India's Digital Personal Data Protection Act, 2023 (DPDPA) and, where applicable, the EU General Data Protection Regulation (GDPR).
2. Information We Collect
2.1 Information You Provide
When you contact us via our website forms, email, or phone, we may collect:
- Name and job title
- Company or organisation name
- Email address
- Phone number
- The content of your message or enquiry
2.2 Information Collected Automatically
When you visit our website, we may automatically collect technical information including IP address, browser type, device information, pages visited, time spent, and referring URL.
3. How We Use Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Deliver, operate, and improve our services
- Send business communications related to your enquiry
- Meet legal, regulatory, and compliance obligations
- Detect and prevent fraud, abuse, or security incidents
- Analyse website usage to improve user experience
4. Legal Basis for Processing
We process personal data only where we have a valid legal basis:
- Consent — where you have given explicit consent
- Contract — where processing is necessary to fulfil a contract with you
- Legal obligation — where we must comply with applicable law
- Legitimate interests — where our interests do not override your rights
5. Sharing & Third Parties
We do not sell your personal information. We may share data with trusted third parties who support our operations — such as hosting providers, email service providers, and analytics platforms — under strict contractual obligations.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, regulatory, and audit obligations. Retention periods vary depending on the nature of the data and the applicable laws.
7. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit, access controls, network security, and employee confidentiality obligations.
However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Your Rights
Subject to applicable law, you have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate or incomplete data
- Erasure — request deletion of your data, subject to legal obligations
- Restriction — request that we limit processing in certain circumstances
- Portability — request a machine-readable copy of your data
- Objection — object to processing based on legitimate interests
- Withdraw consent — withdraw any consent you have given at any time
To exercise any of these rights, contact us at contact@aishan.in.
9. Children's Privacy
Our services are directed to businesses and professionals. We do not knowingly collect personal data from children under the age of 18. If you believe we have inadvertently collected such data, please contact us so we can delete it.
10. International Transfers
Your information may be transferred to and processed in jurisdictions outside your own. Where we transfer personal data internationally, we take steps to ensure it receives an adequate level of protection in accordance with applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated by prominent notice on our website or by email where appropriate.
13. Contact Us
If you have questions about this Privacy Policy or about how we handle your personal data, please contact us:
- Email: contact@aishan.in
- Phone: +91 9980002657
- Address: No.13-14, JP Nagar, Bangalore